Before buying this drive I compared it with other portable drives and read all the reviews on Amazon and even PC Magazine which recommends it as one of its top products. So I thought I could not go wrong but unfortunately everything with this drive has gone wrong. For starters its not 320 gigs but 298 gigs instead which is not how Amazon advertises it. Every back up I have attempted has failed! I have followed the instructions by the letter and it still does not back up any of my files. Technical support is non existent, you have to first register before being allowed to get any type of assistance and then you must go thru these customer forums and post your problem or questions and then wait for and answer from another user?? The customer service number will have you on hold forever. At this point I am trying to return this drive back to SeagateGet more detail about Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard Drive ST905003FAA2E1-RK (Black).
