Samsung 2333SW 23-Inch Full HD Widescreen LCD Monitor This instant

I purchased this monitor in July of 2009. By November, it had developed a vertical row of dead pixels. I had to send the monitor in for repair, which took 2 weeks. When I got it back, it worked fine for 2 weeks and then another row of dead pixels appeared. I didn't want to be without a monitor for another 2 weeks, so I requested a replacement. Beware if you do this, because Samsung has a policy that requires you to exchange your monitor at the nearest UPS facility... they won't send a replacement to your home address unless you agree to let them place a change on your credit card for their inflated value of the monitor (I purchased mine for $150 and they estimated that my credit card would be charged anywhere from $250 to $500 until they received the monitor I was sending back). So anyway, the UPS facility was supposed to notify me when the replacement arrived. Well, they never called. After waiting 3 weeks (during which time my repaired monitor had 3 new rows of dead pixels) I called to find out where my replacement was. It had been shipped out the week prior but they couldn't tell me to which UPS store in my town they shipped it to. So I called the first UPS store only to have them tell me that they don't accept shippments for customers! After insisting they check for me, they did discover it was there (surprise). So that meant I had to carry my monitor from home down to the UPS store and have them open the box that contained my replacement so I could swap them out. That would have been enough already... but there's more.

Since I was feeling very inconvenienced by this whole swapping out situation at the UPS store, I didn't unwrap all the plastic wrap on the replacement monitor. When I got it home I noticed that the finish on the monitor around the screen was ruined. I purchased a new, shinny black monitor 6 months ago. Now they've replaced it with one that looks horrible. I wish I could upload a photo for all to see. I've called and complained but their solution is to send me another replacement. So I guess it's back to the UPS store in 2 weeks. This will be the last Samsung product I purchase.Get more detail about Samsung 2333SW 23-Inch Full HD Widescreen LCD Monitor.