After having this item on my Amazon wish list for over 2 years I was thrilled to unwrap it on Christmas morning. After trying it out, however, I was sorely disappointed. I expected to have a soft memory foam like the pad I use on my bed but instead had a seat cusion that was hard and even worse than the worn out chair I was wanting to improve !!! What made me more upset was the fact we cannot return it unless it's not what we ordered or not as described. My opinion and the description are completely different things, but it never mentioned SOFTNESS w hich is what I wanted so I guess I am stuck with it. I am resorting to re-selling it on ebay, which I know we won't get half of what we paid. Live and learn .... buy items like this from a store where you can try it out first.Get more detail about Kensington Memory Foam Seat Rest (L82024).
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