Thursday, March 18, 2010

Purchase Epson WorkForce GT-1500 B11B190011 Document Imaging Scanner (White)


I wanted to replace an old Brother All In One machine and I did plenty of research about it. I wanted to buy a nice cheap scanner to replace it buy my wife insisted I spent a little more and got something nice. I came to Amazon and read the reviews of all the scanners that had the price I had in mind and I ended up picking up the Epson GT-1500 because it had plenty of good reviews and it sounded like a good buy. It arrived promptly and although I have never followed instructions because I consider myself a tech wiz, I decided to once again follow my wife's instructions and read the manual before I did anything with it. It instructs you not to install from the CD but asks you to go to the Epson site to get the latest driver so I did that. I followed the installation to the letter and about three minutes later, I was scanning my first document. It wasn't a very nice copy but I did not customize my scan because I just wanted to see it working. Once it did, I turned off my computer and went off to gather the pile of documents I needed to scan.

I restarted my computer and when I clicked on the application, I get an a message that says "Epson Scan cannot be started. Please use the trouble shooting assistant to solve the problem. Do you want to open the trouble shooting assistant?" After seeing the message, I choose yes and I did every single instruction they said I needed to do. It did not work at all. After about an hour of frustration, I went searching for help forums on the internet and many people had the same problem. They said you had to uninstall the application and then restart your machine in a safe mode. After this, you had to go and delete the folder where the application was installed so that there was no trace of it. After this, restart your computer and try installing again. I did just that and again, I got the same message. I decided to use the Paperport application that comes with the software and I was glad to see it was their latest version 11. When I tried to run again, it says the scanner cannot be started. Very angry and frustrated, I turned to the internet. I did not understand how a gadget that worked so well in the first start, was failing all of a sudden. I found this place that states the Epson software has the ability to update itself and change things around once its in place. At this point, I gave up and put my old thing back. The only thing I got from this expensive mistake was the Paperport application that I could have had for under two hundred dollars. It works great with my old scanner and the brand new Scanner Epson GT-1500 now sits in my garage properly packaged. It now forms part of my cemetery of useless electronic equipment. To be honest, I feel a little ripped off. Get more detail about Epson WorkForce GT-1500 B11B190011 Document Imaging Scanner (White).

No comments:

Post a Comment