
The monitor is fine once you are able to attach the base to the monitor. Both my husband and I struggled with the assembly and the misleading directions. Samsung customer service was useless. During the first call I was told they cannot stay on the phone to guide us through the process and we should refer to the directions on the disk that came with the unit. I reminded her that seeing the disk required the use of the monitor which was not yet functioning. During the second call they admitted they had no practical assembly experience - they had only the info available to the customers. Finally, our son, who is a genius, figured out a way that made much more sense than any of the company's suggestions. He popped the egg-shaped part of the base into the monitor and then assembled the two base parts. Whew!Get more detail about Samsung 933SN 18.5-Inch Widescreen LCD Monitor with Rich Piano Black Finish.

